RAMA Chat
Do it live!
Convert more visitors
into leads and customers
- Chat online with customers and website visitors in real time.
- No need for a special chat server, everything is done through your website.
- Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier!
Accessible from anywhere
Chat from within any module
Keep conversation with your customers in RAMA to allow multitasking when looking for important information in the backend. Access all information the same time the conversation window is open so you can give accurate and precise answers.
Select your audience
Provide direct chat to a specified target
Filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.
Improve your level of service
Make sure to keep customers satisfied
Gather customer feedback to improve the quality of your service with a simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.
Answer more quickly with templates
Use pre-written answers to be faster
Spend less time on frequent questions by using canned responses. Customize answers and add as many shortcuts as you like.
500
Annual Revenues
29
Countries Served
7500
Employees Worldwide
Learn more about our history. It just might inspire you to help us build a better future.
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GLB’s unique heritage is unlike that of any other business services provider in the world. We began operations in 1996 with 20 employees and the pioneering vision of our founder and former President and CEO John Doe.
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In January 2005 We became an independent company to bring our process expertise to clients outside of Line, and changed our name from Line to GLB. In August 2007, GLB completed a successful IPO and was listed on the NYSE under the symbol ‘G.’ From 2007-2010, GLB became increasingly international.
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From 2010 onwards The company’s center of gravity – defined as senior leaders’ location – moved steadily westwards, resulting in a very significant presence in Europe and in the US.
Our Leadership
Discover a seasoned team of BPO experts who come from every corner of industry. Financial gurus. Business leaders. All dedicated to applying their decades of experience to solving…
Corporate Responsibility
We believe in adopting responsible business practices that create positive change in society. We wish to contribute to the community in which we operate in a meaningful and positive way.
Frequently Asked Questions
Here are a few of the common ones that we get, along with answers to the questions. We will add to this list when we get more FAQs. Contact us if any of your questions are not answered here.
Mission & Values
Our mission is to help our clients make distinctive, lasting, and substantial improvements in their performance and to build a great firm that attracts, develops, excites, and retains exceptional people.
Awards & Accolades
The industry has recognized us for our consistent endeavors to provide end-to-end customized solutions that help our clients perform better and achieve high industry rankings.
Business Partnerships
GLB Business Partnerships Group focuses on building an ecosystem of partners across industry domains and technologies to help our clients win in the marketplace.
